This FAQ is regarding the order form that can be found here.
1. When can I expect to receive the completed articles?
If you order less than 5 articles the average turn around time is within 3 business days. However, if you order more than 5 articles, the average turn around time is between 3-5 days.
2. Where will you send the completed articles?
The files will be sent to the email address that you entered on the original order form. If you want us to send the files to a different email address, let us know in the writing instructions.
3. What file format will you use?
We write all the articles with Microsoft Word but if you would like use to use plain-text let us know.
4. Will you provide free revisions?
If you are not satisfied with the quality of the articles, we offer free revisions. Just let us know what you would like us to change and we’ll make the changes.
5. Who writes the articles?
We have a team of experienced native-English writers who handle the orders. Currently our team of writers is quite small but we’ll expand in the future.
6. What about your refund policy?
If we are unable to complete your order, we’ll offer a full refund. Just send us a message and we’ll be happy to refund your purchase.
7. What payment processor do you use?
Currently we only accept payments through PayPal.
8. How do the blog comments work?
When the article is published, we’ll visit the link and leave unique comments. Each comment will be over 100 words and completely unique. These comments make it easier for your article to rank in search engine results. We’ll need you to send us the link to the article once it has been published.
9. Will the articles be unique?
Of course! We are passionate about our work and we’ll only deliver well-written articles. Each article will be hand-written from scratch.
10. What file format will the cover images be?
We use PNG for most cover images because it delivers the highest detail. However, if you want us to use a specific format please let us know.
11. Can I see some samples of the complete package?
Use the contact form below and we’ll send you some screenshots of the service in action. This includes a cover image, a well-written article, and unique comments.